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The Maryland Attorney General’s Consumer Protection Division has a Health Education and Advocacy Unit that is offering a FREE service to help consumers whose health plan has refused to cover a medical procedure or to pay for a medical service that has already been provided.

The Unit assists consumers in resolving billing disputes with hospitals, doctors, insurance companies and other health care providers. Other assistance the Unit can provide includes helping consumers negotiate refunds for medical equipment that is defective or was never delivered, and seeking repairs for medical equipment and other health care products. The Unit uses the process of mediation to attempt to resolve these consumer complaints. Learn more at 877-261-8807